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Hoja AI

Privacy Policy

Last Updated: 31 October 2025

1. Introduction

Hoja AI Ltd ("we", "our", "us", or "Hoja AI") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services.

Hoja AI Ltd is a UK-registered company (Company No. 15417663) with a registered address at 9 Redmans Road, E1 3AQ London, United Kingdom.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect several types of information, including:

2.1 Personal Information

  • Name and contact details (email address, phone number)
  • Account credentials
  • Educational information (school, grade level, subjects of interest)
  • Payment information (processed through secure third-party payment processors)

2.2 Usage Information

  • Interaction with our services
  • Learning patterns and preferences
  • Content you create or share
  • Communication with our AI study buddies

2.3 Technical Information

  • Device information (type, operating system, browser)
  • IP address and location data
  • Cookies and similar technologies
  • Log data (access times, pages viewed, interactions)

3. How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide, maintain, and improve our services
  • Personalize your learning experience
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Develop new products, services, and features

4. Legal Basis for Processing

We process your personal information based on:

  • Consent: Where you have given us permission to process your information
  • Contract: Where processing is necessary for the performance of a contract with you
  • Legitimate Interests: Where processing is in our legitimate interests and not overridden by your rights
  • Legal Obligation: Where processing is necessary to comply with legal obligations

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us deliver our services
  • Business Partners: When necessary for providing services you've requested
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at info@hoja.ai.

9. Children's Privacy

Our services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us at info@hoja.ai.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.

11. GDPR Compliance

Hoja AI is committed to complying with the General Data Protection Regulation (GDPR). We process personal data in accordance with the principles outlined in the GDPR and ensure that appropriate technical and organizational measures are in place to protect personal data.

For users in the European Economic Area (EEA), we serve as the data controller for the personal information you provide to us. If you have any questions about our GDPR compliance, please contact us at info@hoja.ai.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@hoja.ai or write to us at: Hoja AI Ltd, 9 Redmans Road, E1 3AQ London, United Kingdom.